Overview
Scheduled Reports let you automatically send recurring email reports to your team and stakeholders. Configure daily, weekly, or monthly reports covering uptime, incident summaries, and usage metrics — delivered to the right people at the right time.Pro or Enterprise plan required. Scheduled Reports are part of the Analytics feature, available on Pro and Enterprise plans. Upgrade your plan to access automated reporting.
Report Types
Uptime Report
Uptime percentages and availability trends for your monitored services
Incident Summary
Incident counts, severity breakdown, and resolution times
Usage Report
Platform usage metrics across your organization
Creating a Scheduled Report
Navigate to Scheduled Reports
In the customer dashboard, go to Analytics → Scheduled Reports or visit
/dash/analytics/scheduled-reports.Configure Report Settings
Fill in the report details:
- Name — A descriptive name (e.g., “Weekly Uptime Summary”)
- Report Type — Uptime, Incident Summary, or Usage
- Lookback Period — How far back to include data (7, 14, 30, 60, or 90 days)
Set Schedule
Choose when and how often reports are sent:
- Frequency — Daily, Weekly, or Monthly
- Day of Week — For weekly reports, which day to send
- Day of Month — For monthly reports, which date (1–31)
- Send Time — Time of day to deliver (HH:MM format)
- Timezone — The timezone for scheduling
Add Recipients
Enter email addresses for report delivery. You can add up to 25 recipients per report.
Optional: Scope to Team
By default, reports cover your entire organization. Optionally select a specific team to narrow the report scope.
Configuration Options
Frequency
| Frequency | Description | Additional Settings |
|---|---|---|
| Daily | Sent every day at the specified time | Send time, timezone |
| Weekly | Sent once per week | Day of week, send time, timezone |
| Monthly | Sent once per month | Day of month, send time, timezone |
Lookback Periods
The lookback period determines how much historical data the report includes:| Period | Best For |
|---|---|
| 7 days | Weekly summaries, sprint reviews |
| 14 days | Bi-weekly reviews |
| 30 days | Monthly executive summaries |
| 60 days | Quarterly trend analysis |
| 90 days | Long-term reliability reporting |
Team Scoping
Reports can cover your entire organization or a single team:- All Teams — Aggregates data across every team in your organization
- Specific Team — Limits the report to a single team’s services and incidents
Managing Reports
Viewing Reports
The Scheduled Reports list shows all configured reports with:- Report name and type
- Frequency and next scheduled send
- Number of recipients
- Active/inactive status
- Total sends to date
Editing a Report
Update any report configuration from the edit page — change the frequency, recipients, lookback period, or scope without losing send history.Enabling and Disabling
Toggle reports on or off without deleting them. Disabled reports retain their configuration and can be re-enabled at any time.Deleting a Report
Remove reports you no longer need. This action is permanent and cannot be undone.Best Practices
Match Frequency to Audience
Match Frequency to Audience
- Executives: Monthly reports with 30-day lookback for high-level summaries
- Engineering leads: Weekly reports with 7-day lookback for operational awareness
- On-call teams: Daily reports to review the previous day’s incidents
Keep Recipient Lists Focused
Keep Recipient Lists Focused
Send reports to people who will act on them. Use the 25-recipient limit wisely — create separate reports with different scopes for different audiences rather than one report for everyone.
Use Team Scoping
Use Team Scoping
For organizations with multiple teams, create team-specific reports so each team sees only the data relevant to their services.
Coordinate Timezones
Coordinate Timezones
Set the report timezone to match your recipients. A weekly report scheduled for Monday 9:00 AM in your team’s timezone arrives at the start of their work week.
Related Documentation
Customer Dashboard
Overview of dashboard features
Status Monitoring
Real-time monitoring capabilities
Notification Setup
Configure real-time alerts
Subscription Plans
Compare plan features