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Connect Hudu or IT Glue once, then provision each client’s documented vendors as a StatusStack stack — without building it by hand.
You’ll need
  • MSP Console access (https://statusstack.com/msp)
  • A Hudu Admin → API key, or an IT Glue Account → API Keys key
  • The Hudu Asset Layouts or IT Glue Flexible Asset Types that list client vendors
MSP-only. Provisioning a new client from an import is billable per client.

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What you’ll see

Open Clients → Stack Import. Before anything is imported, the table is empty.

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Connect

1

Open Integrations

MSP Console → Settings → Integrations.
2

Choose Hudu or IT Glue

Add an integration. Both providers use type DOCUMENTATION.
3

Enter connection details

Use the tab that matches your documentation tool.
4

Set sync behavior

  • Re-sync on a schedule — on by default
  • Auto-provision confident matches — off by default (leave it off until matches look right)
5

Save

StatusStack tests the API key and starts the first sync.
Read access to companies and those layouts is enough. Stack import does not pull passwords or vault data.

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Review and provision

After you connect a provider, go to Clients → Stack Import and click Import from documentation platform. Imported rows use columns Client, Provider, Status, Services, New, and Synced.
1

Open a pending import

Click a Pending review row.
2

Confirm the client

Check the client name. An existing client is reused; a new one is billable.
3

Map services

For each documented vendor, pick a StatusStack service. Use Monitor to include or skip it.
4

Provision

Creates the client (if needed), a team, a stack, and monitors for rows with Monitor on.
Confidence ≥ 0.9 is a confident vendor match. Lower scores and AI suggestions always stay in review — they are never auto-provisioned.

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Auto-provision

Only if Auto-provision confident matches is on and every vendor in that import matches at ≥ 0.9.
Any vendor below 0.9, any AI suggestion, or a row you already skipped.
Leave it off until you have reviewed a few imports by hand.

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After provisioning

The client appears under Clients and on the MSP Dashboard. Monitoring starts for every service with Monitor enabled. Re-sync picks up newly documented vendors for later review.

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Next steps

Client Onboarding

Industry templates when you are not importing docs

Client Management

Edit the client after provision

MSP Billing

Per-client billing for new provisions

MSP Console

Console overview