Skip to main content

​
Overview

Manage your team members, assign roles, and control access to Stacks and resources in StatusStack.

​
User Roles

​
Organization-Level Roles

RolePermissionsUse Case
OwnerFull access including billingCompany owner
AdminManage teams, users, all resourcesIT director
MemberAccess assigned teams onlyEngineers, operators

​
Team-Level Roles

RolePermissionsUse Case
Team AdminFull team accessTeam lead
Team MemberCreate/edit within teamEngineers
Team ViewerRead-onlyStakeholders, clients

​
Inviting Team Members

1

Navigate to Team Settings

Dashboard → Settings → Teams → Select team
2

Click Invite Member

Click “Invite Member” button
3

Enter Details

Email: user@company.com
Role: Member (or Admin/Viewer)
Teams: Select which teams to add them to
4

Send Invitation

Email invitation sentValid for 7 days
5

User Accepts

User clicks link and creates accountAutomatically added to team

​
Managing Team Members

​
Changing Roles

  1. Go to team settings
  2. Find user in members list
  3. Click role dropdown
  4. Select new role
  5. Save changes

​
Removing Members

  1. Go to team settings
  2. Find user
  3. Click “Remove”
  4. Confirm removal
Note: User loses access to team resources immediately

​
Transferring Ownership

Organization Owner only:
  1. Settings → Organization
  2. Click “Transfer Ownership”
  3. Select new owner
  4. Confirm transfer
  5. You become Admin

​
Best Practices

Start with minimal access:
  • New users: Viewer initially
  • Promote to Member after training
  • Admin role for trusted users only
  • Owner limited to 1-2 people
Quarterly review:
  • Review active users
  • Remove former employees
  • Verify roles appropriate
  • Update team memberships
Structure teams by:
  • Department (Engineering, Ops)
  • Environment (Production, Staging)
  • Client (for MSPs)
  • Project

​
Next Steps

Teams & Organizations

Understanding team structure

Security Settings

Configure security